Legal
Privacy Policy
Yelo Inc. (YELOSphere) SaaS Platform
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.
1. Information We Collect
When you register or log into our platform, we may collect the following personal data:
- Name
- Email address
- Payment information (processed by Stripe)
- Login metadata (via Clerk)
- Scheduling preferences (via Calendly)
We do not collect any personal data beyond what is required for registration and billing.
2. How We Use Your Information
We use your data to:
- Authenticate and manage accounts (via Clerk)
- Process payments (via Stripe)
- Facilitate scheduling (via Calendly)
- Comply with legal obligations
3. Legal Basis (GDPR)
If you are located in the European Union, we process your personal data based on one or more of the following legal grounds:
- Consent — When you have given us clear consent to process your data for a specific purpose.
- Contractual Necessity — When processing is necessary to fulfill our contract with you (e.g., providing SaaS services).
- Legal Obligation — When processing is necessary for us to comply with a legal requirement.
4. Sharing of Data
We do not sell your personal information. We share data only with our trusted service providers in order to operate the platform:
- Stripe, Inc. — Payment processing
- Clerk.dev — Authentication services
- Calendly, LLC — Calendar scheduling
5. Data Retention
We retain your data as long as your account is active or as needed to comply with legal obligations.
You may request deletion of your data at any time by contacting us.
6. Your Rights (EU Users)
If you are in the EU, you have the right to:
- Access your personal data
- Correct or delete your data
- Withdraw consent at any time
- File a complaint with your local data protection authority
To exercise any of these rights, please contact us at contact@yelosoftware.com.
7. Security
We employ industry-standard technical and organizational measures to protect your data. However, no system can be guaranteed 100% secure.
8. International Transfers
Your data may be stored and processed in the United States or other countries that provide adequate safeguards for personal data.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes via email or via our platform.
10. Contact
For any questions or concerns regarding this Privacy Policy, please contact contact@yelosoftware.com.